I want to thank you for the excellent job performed by Sterling Granite. Your help was most appreciated, the product is wonderful, and the help and cooperation Tony Hayden gave me was superb,
Two of your installers, Daniel and his helper Sevie were unbelievable. They fit the store perfectly and finished the job on time. Their foresight and ability to solve small fitting problems was great. It gave me a lot of confidence in the whole operation. I look forward to having them do the work in my bathroom.
When you place yourself in the hands of a general contractor, you need to feel comfortable and have complete trust in the person who is going to oversee your project. This is usually a very stressful process, but right from the very beginning, I knew we were in good hands with you. You were very clear and precise about the project, and every subcontractor that you brought in was the best. Once the work began, everyone was here when they said they would be, and there was constant communication from you.
There were a couple of unexpected problems, but that will always happen once things get moving. What impressed me was how everything was handled immediately, efficiently and with no stress. You were available at all times to handle everything, and I truly appreciated that. A job that I thought would be an major inconvenience in my home turned out to actually be a very pleasant one. The icing on the cake was that every workman was a pleasure to be around and very professional. I wouldn’t hesitate to use any of them again.
You left me with a very beautiful space, and I want to thank you. Please feel free to use this letter as a recommendation, and I would be happy to take a call from anyone and to show off this job.
“Lowe’s just called, the above customer loves his new tops. They also, wanted to tell us that they loved the installers. Very professional, worked cleanly and efficiently. On a scale of 1-7 they gave us an 8!”
“Larry and I both wanted to again thank everyone at your company for the beautiful counter tops. The job was handled very professionally by all involved. A special thanks to the lady that came out and mapped the counters, also both sets of installers that were here (they were wonderful to work with). We were also impressed with your care and handling. Keep up the great work.”
“I have had my kitchen renovated by Sterling Mfg. It looks terrific! This was not an easy job because I was only here part of the time; the people at Sterling accommodated to my schedule. From top management to the guys who did the actual installation, they were all efficient, helpful, and very nice. To add to it, when they left each time, my place was completely clean! This was a rare experience. I don’t know which is more impressed the work they did or the staff. I highly recommend Sterling Mfg to anyone for any work.”
“Your men were here this morning and installed the cover on the high bar. It looks great!”
“Thank you so much in making sure she was completely satisfied. Thank you.”
“I want to thank you for the Shower Doors. It is hard to find good employees and crews. Nicki and Nathan are definite assets to your company. Nicki did a great job keeping me informed during the selling process. Nathan and David were prompt, courteous, and showed care to my home during installation. Most important, Sherry loves them too! I appreciate all that you do!”
“Thank you for this response. Our bathroom remodel has turned out wonderful. Having the glass installed was a tremendous enhancement. My wife can’t get over how much it has improved the already beautiful appearance of the room. We look forward to having Nathan come back with the new door. By the way, both my wife and I were extremely pleased with Nathan, his personality, his professionalism and positive approach to the job at hand. I personally and pleased knowing that the same guy who does the template is also the installer. I believe that makes for a better end product. Please know that both Nathan and Katy have been very helpful in this process.”
“My mother is very happy; and loves her new counter tops! Thanks for your help.”
“I want you to know that Joe did a great job on my bathroom. Even the county inspectors noted how good the workmanship was. If you would, pass this to the people Joe works for.”
“We are very pleased with the new look of our bathrooms and we found your employees to be delightful to work with every day. We feel the job was done to all specifications.”
“The tile work on my shower is completed yesterday and it turned out very nice. My wife is very happy!”
“All work is complete and everything looks great. Can you tell me when the inspector will be coming for final review? Thank You.”
“Thank you for the follow up today. The work is now complete and I have signed off on all the paperwork. Again, I appreciate the attention to the detail. Thanks!”
“We had Sterling MFG install a new Counter top for us in the kitchen. We are thrilled with the quality and workmen ship with the installers. These two guy really went far and beyond the normal worker with thinking ahead with all that is required for this installation job. We just want to thank these two guys that worked as a team for us. Thank you again.”
“Please know my wife and I are extremely pleased with the work. I am sure the glass will be installed with the same perfection. Once the job is complete feel free to use us as a reference. Look forward to the glass install next Thursday.”
“I want to thank-you for your service in remodeling our bathroom. Even though it took longer than we had anticipated, the bathroom looks awesome. Special thanks to Sharon and Thomas as they were professionals all the way through this project. And may I add a very special thanks to Jason. Jason did an awesome job in finishing this project. Jason knows what he is doing and knows his craft very well. Don’t lose that guy. Finally, thank-you Mr. Shapiro for your attention to this project and giving this customer great service.”
“I wanted to say thank you to you and everyone we worked with during the project. You guys were organized and professional and always kept to your schedule. I can’t overstate how much I appreciate all of that. The bathroom looks great! Thanks for being a pleasure to work with. I will reach out to Chris when we are ready to tackle the (much bigger) project of remodeling our kitchen. Thanks!”
“I want to thank you and your crews for a great job done! Sterling is a good contractor and I look forward to working with you in the future.”
“The install exceeded my expectations, Andre and his helper were excellent. Clean, neat, courteous, job was impeccable. Thank you and please let the guys know how much he appreciated it.”
“I just got a customer call to rave about the entire top process. Their entire remodel project was painful except for the tops and Sterling. He was most complementary to Rosendo and Mike for their prompt timing, courteous attitudes, friendly demeanor and utterly professional installation skills. The seams are not only; barely visible but also can hardly be felt as expressed by a self-diagnosed “extremely difficult/fussy customer.
Please take a moment out of your day to compliment Rosendo, Mike and Ben who were all personally mentioned as professionals and gentlemen who sincerely cared about their customers and “took great pride in their work!”
Job well done Gentlemen!”
“Every bit of the remodel was a nightmare, and then when I saw those two young kids, no bigger than a minute, pull up with the countertops I thought “here we go again” and low and behold, it was the best part of the entire remodel. Made the entire job worth all the bad stuff I had to endure. Alex and Jose were remarkable as well as everyone I spoke with especially Tina.”
“Mr. Lawler just talked to Lowe’s and raved about our install crew, he used to be in the business and if he still was he would have hired Jim and Damien to be his subs. Very impressed by every aspect of their work, he and his wife love their countertops. He will recommend Sterling.”
“It is great to have the bathroom done! Thank you!! I am one very happy & very satisfied customer!!!! Everything is gorgeous and everyone has been so nice and helpful.”